Tim Horton's E-mail

Thank-you for your interest in Tim Hortons products. Please find attached a copy of the animal fats and by-products information sheet.

Please be advised that due to the possibility of ingredient transfer that can occur in the production process at Tim Hortons restaurants, Tim Hortons recommends that anyone with a food allergy refrain from consuming our products. The welfare of our customers is our first concern and we are hopeful our recommendation will be accepted.

We hope this information will help to clarify your dietary concerns with Tim Hortons Products. Please call us again on the customer service number at 1-888-601-1616 if you require more information.

http://www.timhortons.com/ca/en/menu/menu_info.html#5

Please note that all L-Cysteine is from a synthetic source.

This, and more information, can be found on our website at: http://www.timhortons.com/ca/en/menu/menu_info.html

Lacto-Ovo Vegetarian: A person following a Lacto-Ovo Vegetarian diet does not eat meat. They may consume egg & dairy products. Please refer to our Animal Content Statement for a listing of products that may meet your requirements.

Lacto Vegetarian: A person following a Lacto-Vegetarian diet does not eat meat or egg products but can consume dairy products. We suggest that you first please refer to our Animal Content Statement and review our Allergen Policy which discusses the nature of the bakery environment in terms of ingredient transfer.

A few of the products that should be suitable for this class of vegetarian, however, are as follows:

Yeast Donuts (Apple Fritter, Blueberry Fritter, Boston Cream, Canadian Maple, Dutchies, Powdered Filled Donuts, Chocolate Dip, Honey Dip, Maple Dip and Vanilla Dip)
Cinnamon Rolls
Oatcakes (cookie)
Low Fat Muffins (Cranberry, Blueberry)
Bagels
Sandwich Buns
Soup Rolls
Tea Biscuits (excluding Ham and Cheese)

Vegan: A person following a Vegan diet will not eat meat of any kind and will not consume any dairy or egg products. We suggest that you first please refer to our Animal Content Statement and review our Allergen Policy (end of this e-mail) which discusses the nature of the bakery environmentvin terms of ingredient transfer.

A few of the products that should be suitable for this class of vegetarian, however, are as follows:

Bagels
Sandwich Buns
Soup Rolls
Oatcakes (cookie)

ALLERGEN POLICY

If you have a food allergy, please be aware that Tim Hortons products may contain, or have come into contact with, peanuts, nuts or other possible allergens. Tim Hortons is a bakery environment, serving baked goods that are not in sealed packages. Therefore, we unfortunately cannot guarantee a 100% allergy-free environment.

The following chart outlines the type of animal content in each of our soups. Please check for updates periodically as this information is subject to change. For allergen information or a list of ingredients, please call our customer service line at 1-888-601-1616.

SOUP/TYPE OF ANIMAL CONTENT

Baked Beans (Quebec Only)/Pork
Cauliflower & Cheese/Milk
Chicken Noodle/Chicken, Egg, Milk
Chicken Vegetable Rice/Chicken, Milk
Chili/ Beef
Clam Chowder/ Fish and Shellfish, Milk
Cream Of Asparagus/Milk
Cream Of Broccoli/Milk
Creamy Field Mushroom/Milk
Hearty Mixed Vegetable/ No animal content
Italian Florentine/Chicken, Beef, Milk
Minestrone/Pork/Beef (flavor), Milk
Potato Bacon/Pork (Bacon), Milk
Split Pea With Ham/Chicken, Pork (Ham), Milk
Tomato Parmesan/Milk
Turkey & Wild Rice/Turkey, Chicken, Milk, Egg, Gelatin (Pork), Beef
Vegetable Beef & Barley/Beef

The following Tim Hortons baked goods have been produced without the use of animal fats and by-products (including gelatin and rennet). Please note these products may contain milk or egg.

Donuts & Timbits
Danishes & Croissants (excluding Cheese)
Muffins
Tea biscuits (excluding Ham & cheese)
Cookies
Bagels

In addition:

All donuts are cooked in 100% vegetable based fats
All donut glaze is completely vegetable based
All L-cysteine is from a synthetic source
The mono- and diglycerides of all Tim Hortons products are vegetable based.

If you require any further nutrition or allergen information, please call our customer service line at 1-888-601-1616 (Monday to Friday, 8:30 a.m. to 5:00 p.m. Eastern Standard Time).